Out-of-home care monitoring program

Out-of-home care is overnight care for children and young people under 18 who can’t live with their families due to a range of child safety concerns, including having lost their parents.

Each night, about 1,100 Tasmanian children and young people are in care. That is about 1 in every 100 (1%) children under the age of 18 across the state.

The Commissioner conducts systemic monitoring of Tasmania’s out-of-home care system.

The aim of this monitoring is to promote and protect the rights and wellbeing of Tasmanian children and young people in Out-of-Home Care – to make sure our young Tasmanians in care are safe and their rights are being respected.

The monitoring program looks at the experiences of Tasmania’s children and young people in care and examines the processes and systems that affect their wellbeing. It focuses on problems across institutional and administrative practices (known as “systemic” issues or problems). This is distinct from complaint handling and individual advocacy associated with Out-of-Home Care, which are not part of the Commissioner’s legislative role.

For more information about the Commissioner’s Out-of-Home Care Monitoring Program, see the out-of-home care monitoring program’s publications section below.

The Commissioner for Children and Young People is conducting their own motion investigation into the introduction of a new Out-of-Home Care case management model that has changed the allocation of Child Safety Officers for children and young people in care in Tasmania.

Read more

An OOHC Expert Panel provides advice to the Commissioner and CCYP team about the monitoring program. The panel is chaired by the Commissioner and has the following members:

  • Professor Sharon Bessell, Crawford School of Public Policy, Australian National University
  • Professor Daryl Higgins, Institute of Child Protection Studies, Australian Catholic University
  • Dr Greet Peersman, the Australia and New Zealand School of Government
  • Professor Kitty te Riele, Peter Underwood Centre, University of Tasmania.

If you have a complaint, have a comment or are seeking a review of a decision made by Child Safety and Youth Justice Services including out-of-home care, you can contact the

Department for Education, Children and Young People. Visit their website for further information:

Complaints – Child Safety and Youth Justice Services – The Department for Education, Children and Young People Tasmania (decyp.tas.gov.au)

If you are worried about the rights of a child in care not being upheld (including your own if you are living in out-of-home care), you can contact the Child Advocate for Out of Home Care by email at child.advocate@communities.tas.gov.au or phone 0419 970 181 or 1800 549 725.

If your comment or concern is about the out-of-home care system generally, you can contact our office. See more information, below, for details.

Contact the office to find out more about the Out-of-Home Care Monitoring Program:

Email:​ childcomm@childcomm.tas.gov.au

Telephone:​ (03) 6166 1366